Mail Order
A word about our postage policy, and in particular our prices and our packaging.
Postage costs are a necessary evil; we would love to be able to offer free postage on all items, but the only way to make this cost efficient would be to increase our prices, which is then unfair for our shop customers. So our postal charges are purely the cost of the couriers we use. We make no profit from postage.
One way we can eliminate further costs is by reusing all our packaging. We go through vast amounts of cardboard, paper and bubble wrap, and all this is reutilised as we send out our own mail order.

We have thought about buying in mail order boxes, or packages, or brown paper, or bubble wrap, to ensure that each package we send out is pristine and presentable, but that wouldn’t really be us. We are, if nothing else, functional. So we reuse everything that we receive.

So if your package has old stickers, or tape marks, or is scuffed or scribbled on, or if your dustpan brush comes in a box marked ‘enamel mugs - priced’, then don’t worry, the items inside will be perfectly preserved and ready to be used, so just think of the old saying: Reduce, Reuse, Recycle.
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